Annamite Resources Holdings Pte. Ltd and Annamite Resources Laos Co., Ltd (Annamite Resources or We) understand and appreciates that you are concerned about the confidentiality and security of information that Annamite Resources collects about you. Annamite Resources recognises each individual’s right to privacy and is committed to the protection and confidentiality of your personal information.
Annamite Resources is bound by the Privacy Act 1988 (Cth) and must protect your personal information in accordance with that Act and other applicable laws, such as the Spam Act 2007 (Cth).
In addition to the Privacy Act, individuals located in the European Union (EU) also have rights under EU-based rules known as the General Data Protection Regulation (GDPR). The GDPR has harmonised the data privacy laws of each individual EU country, giving more rights to individuals located in the EU and imposing more obligations on organisations holding personal information.
Details of additional rights of individuals located in the EU and how we meet them are outlined in this policy below.
HOW DO WE COLLECT PERSONAL INFORMATION?
We collect personal information so that we can provide you with our products and services and comply with our legal and regulatory obligations.
We will not collect any information that identifies you as an individual unless you knowingly provide it to us. We primarily collect this information when you complete an application form or subscribe for information or notifications from us or our affiliates. In addition, when you browse our website and read or download information, our system will record the date and time of your visit and the pages viewed and information downloaded.
In most cases, we will collect your personal information directly from you. However, we can also collect your personal information from other sources, such as our affiliates or from third parties such as your authorised representatives and advisers.
WHAT PERSONAL INFORMATION DO WE COLLECT?
Any information that identifies you is deemed to be personal information. The personal information we collect about you will depend on the circumstances of collection.
We collect information that is reasonably necessary to be able to provide you with our products or services. For instance, we can ask for identification information such as your name, date of birth, residential address, email address, telephone number, financial and investment information, bank account details, citizenship, social security number and/or tax file/identification number.
The Privacy Act protects your sensitive information — such as information about your religion, ethnicity, health or biometrics. We will not collect your sensitive information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
Any information we collect from you can be used by any entity carrying out functions on behalf of Annamite Resources and its related entities for:
– the purpose of enabling Annamite Resources to provide services or information to you in accordance with your requests or reasonable expectations;
– the purpose of enabling Annamite Resources to undertake research, planning, product development, risk assessment, risk modelling and marketing; and
– any other purpose required by or to the extent permitted by law.
We may use the information we gather to provide you with targeted communications about products and services we think will be of interest to you. We may also send you details of offers or services provided by Annamite Resources' related entities.
You may at any time choose not to receive these communications. Doing so will not cost you anything, and we commit to ensuring that you stop receiving any unwanted communications as soon as possible. If you do not want to receive such communications, please contact us.
WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH?
We will only disclose personal information to third-party entities carrying out functions on behalf of Annamite Resources and its related entities on a confidential basis. You should note that information we collect from you can also be disclosed to third parties if that disclosure is required, or to the extent permitted, by law.
We may disclose your personal information to external service providers in the following offshore locations: Canada, Malaysia, Luxembourg, Hong Kong and the United Kingdom.
We take steps to ensure that our external service providers keep your personal information confidential and use it only for the purposes for which they are authorised.
HOW DO WE PROTECT YOUR PERSONAL INFORMATION?
Annamite Resources regards the security of your personal information as a priority and takes all reasonable steps to protect your information from loss and unauthorised access, destruction, use, modification or disclosure.
Annamite Resources stores personal information in a combination of computer storage facilities, paper-based files and other records. These are held on our secure premises and systems as well as offsite using trusted third parties. We will take reasonable steps to protect personal information from loss, interference or misuse, and unauthorised access, modification or disclosure.
Where personal information is no longer required to be retained, we will take such steps as are reasonable in the circumstances to de-identify the information or put it beyond use.
Annamite Resources cannot ensure or warrant the security of any information you transmit to us or receive from our products or services and you do so at your own risk. Once we receive your information, we take reasonable steps to preserve the security of information on our own system. From time to time the website contains links to other websites. Annamite Resources is not responsible for the privacy practices or the content of these websites.
ACCESS AND UPDATING OF INFORMATION
You are able to access and update the personal information that we hold about you at any time. To amend personal information that Annamite Resources holds, please contact us.
IF YOU HAVE A PRIVACY COMPLAINT
At Annamite Resources, we value our customers. We will always aim to be fair and responsive. If you have a privacy complaint, you have the right to expect that we will handle it in a friendly and professional way. When we receive a complaint, we receive this as valuable feedback that may help us improve our services and to ensure your needs are met in a satisfactory and appropriate manner.
If you wish to complain, at any time, about the handling, use or disclosure of your personal information, you can provide your written complaint by email, letter or by personal delivery to any one of our contact details noted below or verbally by telephone.
We will make all efforts possible to investigate your complaint and advise you of the outcome as soon as possible.
The European Union (EU) General Data Protection Regulation (GDPR) has harmonised the data privacy laws of each individual EU country, giving more rights to individuals located in the EU and more obligations to organisations holding their personal information. In this Appendix, “personal information” means any information relating to an identified or identifiable natural person (the meaning given to the term “personal data” in the GDPR).
Personal information must be processed in a lawful, fair and transparent manner. As such, if you are located in the EU, GDPR requires us to provide you with more information about how we collect, use, share and store your personal information as well as advising you of your rights as a ‘data subject’.
Annamite Resources is a controller and processor of personal information. Information regarding such controlling and processing is set out herein. Any person seeking information with respect to the controlling or processing of personal information by Annamite Resources seeking to exercise any rights afforded to them under GDPR should contact our Data Protection Officer (please refer to the Contact Us section of this Policy).
WHAT PERSONAL INFORMATION DO WE COLLECT?
SPECIAL CATEGORIES OF PERSONAL INFORMATION:
The GDPR provides additional protection for personal information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, biometric data (for example your fingerprints), or data concerning your health, sex life or sexual orientation. We will not collect this type of personal information.
HOW LONG WE KEEP YOUR PERSONAL INFORMATION:
We will keep your personal information while you are our customer. We aim to keep your personal information for only as long as we need it.
We generally keep your personal information for up to 7 years after you stop being a customer, but we may keep your personal information for longer:
– to fulfil legal or regulatory obligations;
– for internal research and analytics; or
– to respond to a question or complaint.
HOW WE USE YOUR PERSONAL INFORMATION:
We can only collect and use your personal information if we have a valid lawful reason to do so.